Most in-stock items are shipped within 7 business days from the time of purchase, unless specified otherwise on the product page.

Made-to-order items will have longer processing and shipping times.

Wallpaper: 4-6 weeks

Fabric: 3-4 weeks

Expedited shipping isn’t available at checkout. However, specific expedited requests can be accommodated on a case-by-case basis and may incur additional fees. To make a request, please email orders@karbonmarket.us with the product(s) you’d like expedited and your deadline.

Here you can place an explanation or answer to the question.

As items are shipped, you’ll receive an email notification with tracking information for each package. If you have a Karbon Market account, you can also track your order in the “My Account” section.

In-stock items may be returned/ exchanged within 14 days of delivery. International shipments are considered final sales and are therefore not eligible for returns.

Items marked as FINAL SALE, MADE TO ORDER, CUT TO ORDER, or a SPECIAL ORDER, are not eligible for returns.

Incorrect items shipped by Karbon Market can be exchanged/ returned within 14 days of delivery.

We are not responsible for lost, stolen, or damaged packages incurred during shipping.

Click the profile icon in the store's menu, or go to the refund policy or a returns page, and then request a return.

Sign in to your account:
In the "Email" field, enter your email address, and then click "Continue".
In your email account, open the email sent from our store and copy the six-digit verification code included in the email.

Go back to the online store, and then enter a six-digit verification code.

Click "Request return" for the order that you want to submit the return for.
If your order has more than one item, then select the items that you want to return.
Select a return reason and add a note for the store.

Click "Request return".

If your return request is approved and requires shipping, then you receive an email with shipping instructions and a return shipping label. After the product is returned, you receive a refund.

Click here to begin a RETURN/ EXCHANGE.

Clay Coated Paper

Grasscloth

Type II Vinyl

Consider adding 10-20% more wallpaper to your order than you actually need. This extra wallpaper will help with installation adjustments and future dye-lot issues when you need to replace a portion.

Yes, we can customize the color and scale of a design to suit your project.

Here you can place an explanation or answer to the question.

While installation may be easy, professional installation is recommended to ensure best results.

You can find qualified professionals in your area by visiting wallcoveringinstallers.org.

100% Linen

Linen/ Cotton

Glacier Poly Performance

Yes, we can customize the color and scale of a design to suit your project.

Our Glacier Poly Performance is suitable for outdoor and commercial use.

We offer trade accounts to Interior Designers, Architects, and other trade professionals who wish to purchase our home decor products. Access trade pricing, priority customer care and customized order support. Enjoy full catalog availability and preview new products.

We offer trade accounts to Interior Designers, Architects, and other trade professionals.

To apply, please complete our Trade Program Form. We will respond to your application within 48 hours with a confirmation email.

Please be informed that we only accept Resale Certificates as valid tax exemption documents. Without your resale certificate we will not be able to complete your account setup. Issuing a Resale Certificate enables you to purchase items for resale in your business operations without incurring tax payments to your suppliers.